If you’re a nurse who is preparing to interview for a new nursing job in 2023, you’ll want to be prepared for the most common interview questions. In this blog post, we’re breaking down the most common nursing interview questions and how to answer them. We hope that this information will help you prepare for your next nursing interview. Good luck!
Table of contents:
- Common themes for nursing interview questions
- Star method
- Common nursing interview questions and sample answers
- Other common nursing interview questions and answers
Because nurses care for patients, provide continuity of care, and interact with different members of a patient’s interdisciplinary team, a lot of nursing interview questions revolve around:
- Patient care
These types of nursing interview questions are considered behavioral interview questions. Using real-life examples and stories is a great way to answer behavioral-based interview questions. The interviewer is often attempting to see how you’d react in challenging situations and if you can adapt to life on the unit you’re applying to work at.
The STAR method is a well-known technique that you can use to answer behavioral-based interview questions. The acronym lays out how you should format your answer and tell your story:
- Situation. Think of a similar situation that had a successful outcome.
- Task. What task were you responsible for in the situation? State your contribution clearly and concisely.
- Action. What action did you take? This is the time to highlight your best qualities and brag on yourself a little.
- Result. What was the result? How did you specifically contribute to the outcome? What did you learn or take away from the experience?
By using this method, you’ll be able to fully convey how you’ve handled a real-life situation in the past and how you can successfully administer future ones. Even if you’re just beginning your career and don’t have a lot of experience, this is a useful tactic you can use for tackling new grad nurse interview questions.
Tell me about a time you dealt with an unhappy or difficult patient or family member.
Explain the situation without violating HIPAA. Don’t speak negatively on the patient or their caregiver. Instead, this is a time to show you have empathy. If you did something wrong, be sure to acknowledge your mistake and share how you corrected it.
I once had a patient who had a new order for wound care. His responsible party did not like how I dressed his wound. She thought that I should have used a different type of dressing. To ease her concerns, I reassured her I was following the doctor’s orders. In layman’s terms, I then explained the treatment order to her, step by step, and asked if she had any questions. She let me know that she was unaware of the order change and thanked me for taking the time to explain everything to her in a way she could understand. I apologized that the new orders were not relayed to her and let her know that I was available if she had any more questions.
How do you explain medications, treatments, or healthcare situations without using a lot of medical or healthcare jargon?
Here’s your chance to show that you know how to practice therapeutic communication and teach patients. Explain what you said, the language or terminology you used, and how you ensured the patient understood your explanation.
Patients have different educational backgrounds and understanding of their healthcare and health terms. When I was a home healthcare nurse, many of my patients did not understand specific medical terms. So, I used terminology they understood. Instead of edema, I used swelling. For hypertension, I used high blood pressure. And instead of saying gastroesophageal reflux, I used acid reflux. I made sure they understood what I was saying by asking them to repeat what they heard until they could accurately repeat it in a way that made sense to them.
Describe a time a patient was really happy with your care or a time you went above and beyond for a patient?
This is your chance to brag about yourself and showcase your skills. What was the outcome? Do you speak a second language? Have you received awards related to excellent patient care?
I once had a patient who continued to be readmitted to the hospital because of congestive heart failure (CHF). When I came on my shift and started talking with her, I realized she was newly diagnosed with CHF and did not understand the dietary restrictions. So, I took the time to explain what a fluid restriction and no added salt diet was. I wrote everything down and gave her examples of food high in sodium to avoid. Then, I asked the physician to provide her with a referral for a dietary consult while in the hospital. I mentioned that I thought she would benefit from home healthcare when she was discharged. A few months later, she mailed a card to the unit thanking me and letting us know she hadn’t been admitted for CHF since she was discharged and was doing well.
Describe a situation when you had to work with a difficult coworker. What was the problem, and how did you resolve it?
Do not use this time to trash talk about anyone. Don’t talk badly about any coworker. As an alternative, this is the time to show how you handle conflict. Take your time and explain a specific situation, why it was difficult, and why the coworker was challenging to work with. How did you handle the problem, and what was the outcome? What did you learn from that situation that you can use in the future?
I had a coworker who worked the opposite shift of me, who would rush me when she gave report during the handoff. Often, she would only give me partial information about a patient, and sometimes I received no information at all. It was frustrating to me, and it caused tension between us. One day, I came to work ten minutes early. I politely informed her that her handoffs often caused misinformation about our patients. I suggested we do walking rounds so that there was no miscommunication about patients and we didn’t miss anything. She agreed that it was a good resolution. That situation taught me how to speak up for myself and confront a problem head-on.
Describe a situation where you displayed teamwork.
Here’s where you can show you’re a team player. Think of a time you stepped in and helped a coworker. What was the outcome? How did the team react?
In long-term care, the nurses often act as their own charge nurses. Responsible for medication passes, wound care, admissions, and discharges; your day can be hectic. There was this one day when my coworker, another nurse, was having a chaotic day. He had a resident fall, a new admission, a discharge, and a heavy med pass. On top of all of that, he still needed to finish his skilled (Medicare) charting. I saw he was struggling and offered to complete his admission and start working on his discharge paperwork. He was so appreciative and was able to finish up and actually leave work on time.
Are you comfortable communicating with other members of the healthcare team? Describe a time there was a conflict with another member of a patient’s healthcare team.
This is where you showcase your communication, leadership, and patient advocate skills. But remember, don’t trash talk, no matter how difficult the situation was. It’s your time to focus on what you do well without putting down others. Describe the conflict, who was involved, and what you learned.
One specific time, a patient’s wife told me that she didn’t think the doctor cared about her husband’s health because he was always “in and out” of the room and never answered their questions. I discussed their concerns with the physician. In return, he yelled at me. I calmly, yet assertively, explained that his behavior was inappropriate. I spoke up on behalf of the patient, and I didn’t appreciate him yelling at me. He then “reported” me to my nursing supervisor. I explained to my supervisor that I was acting as a patient advocate, addressing the patient’s concerns, AND speaking up for myself when I was addressed inappropriately by a coworker. She assured me I did the right thing, and she spoke with the physician on my behalf. Although it may be intimidating, I learned that you should also address a patient or their caregiver’s concerns.
What do you do when you don’t know an answer to a patient’s question or how to address a situation?
No nurse knows it all. Don’t be afraid to describe a time when you didn’t know the answer or what to do. Explain step-by-step the action you took to find the answer or address the situation.
When I start my shift, I go over patients’ diagnoses and medications. If I’m unfamiliar with anything, I do quick research and learn what I need to know. It could be about signs and symptoms, prognosis, side effects of medications, adverse reactions, contraindications, etc. If I am still unsure, I ask a more experienced nurse or a provider. If I have questions about medication, sometimes I call the pharmacist and get clarification. And if I don’t understand something, I don’t try to guess. I’ll contact my nursing supervisor or ask someone with experience. I don’t let my lack of knowledge affect patient care.
How do you handle changes to your assignment, the unit, schedule, etc.?
We all know nursing is forever changing, and we need to be flexible. Use this question as an opportunity to explain how you adapt to change.
When my facility switched to electronic medical records, I learned the system easily and quickly. But I noticed some of the older nurses had issues adapting and struggled with the new system. I volunteered to help and was placed on a team to support the nurses’ transition from paper charting to the new system.
Describe a time you were under a lot of pressure. How did you handle it?
Discuss a time you experienced stress at work. Explain the situation and then describe your actions and the result. Did that situation teach you anything about handling stress?
It was my week on call and I was also the staff development nurse. Every day I was called or had to go to the facility to handle an issue. It was really stressful because it felt like I was being pulled in ten different directions. Not only did I have to make sure my job was complete, but I also had to be there when something went wrong or if someone called out.
To cut down on the stress and the back and forth, I had each nurse leave me a report. Additionally, I told them I would address any non-emergent issues the following day when I got to work. I decided to get to work about ten minutes early every day to see what I needed to handle from the day before.
Tell me about yourself.
When asked about yourself in a job interview, it is important to give an honest but positive answer. You want to avoid sounding like you are bragging, but you also want to make sure that you highlight your best qualities.
What do you like most about being a nurse?
There are a lot of things that I like about being a nurse. I enjoy helping people and making a difference in their lives. I also like the challenges that come with the job and the opportunity to learn new things.
What do you find most difficult about being a nurse?
The most difficult thing about being a nurse is dealing with the emotional aspect of the job. It can be very difficult to see people suffering and not be able to do anything to help them. It is also hard to see people making poor choices that will likely lead to negative health consequences. However, I find that the rewards of the job outweigh the difficulties.
Why are you leaving your current position?
I am leaving my current nursing position because I am looking for a new challenge, and want to find a job that will allow me to use my skills and knowledge in a different way. I am also hoping to find a position that offers more opportunities for growth and development.
Why do you want to work here?
I was impressed by the focus on quality patient care and the collaborative environment that I saw during my tour of the facility. I really believe that this is the kind of setting where I can thrive as a nurse and provide the best possible care for my patients.
What are your strengths and weaknesses as a nurse?
My greatest strength as a nurse is my ability to connect with patients and provide them with compassion and care. I am also very patient and efficient in my work. My greatest weakness is that I sometimes have trouble dealing with the emotional aspects of the job. Seeing people suffer can be difficult for me, but I am getting better at handling it over time.
Why did you choose nursing as your chosen profession?
My passion for helping and caring for others is what drew me to nursing. I knew that as a nurse, I would have the opportunity to make a real difference in people’s lives – and that’s something that’s always been important to me.
What do you think are the most important qualities of a successful nurse?
Patience, empathy, and a strong desire to help others are essential qualities for any successful nurse. In addition, good communication skills and the ability to stay calm under pressure are also key in this demanding profession.
What do you think are the biggest challenges facing nurses today?
I think one of the biggest challenges facing nurses today is the increasing demands placed on us. We’re being asked to do more with less, and it can be difficult to provide the high level of care that our patients need and deserve. In addition, the nursing shortage is also a major challenge that we’re facing. There simply aren’t enough nurses to meet the growing demand, which can lead to burnout and compassion fatigue.
Ultimately, remember to be truthful in your own responses
Answer your nursing interview questions truthfully and transparently. Talk about the most challenging aspects of your nursing journey. If you’re leaving your current position because of salary, say it. If you want more leadership opportunities, express your aspirations and goals. Be sure to share your passion for nursing, your enthusiasm to help patients, and your eagerness to excel at the career you’ve worked so hard for.
Taking the time to prepare for your nursing interview will help you feel more confident and ready to answer any question that comes your way. By reviewing these common nursing interview questions, you can be sure that you’re as prepared as possible for your next job interview. And, if you’re looking to further your education and advance your career, be sure to check out Aspen University’s online nursing programs.
About the author
Portia Wofford is an award-winning nurse, writer, and digital marketer. After dedicating her nursing career to creating content and solutions for employers that affected patient outcomes, these days, Portia empowers health practices to increase growth opportunities and become the number one providers in their communities through engaging content that connects and converts. Follow her on Instagram and Twitter for her latest.