Learn how Aspen University is responding to COVID-19.

COVID-19 Update and FAQs

New Notice 12/02/20

Return to Campus Safety Plan for Students, Faculty, and Staff

Aspen University will permit the opening of the following locations after December 1, 2020, to a limited number of students and staff with prior approval for the designated date(s) and timeframe(s):

1660 S. Albion St. Suite 525 Denver CO 80222
4605 E. Elwood St. Suite 300 Phoenix AZ 85040
4615 E. Elwood St. Suite 100 Phoenix AZ 85040
11811 N. Tatum Blvd. Suite 4000 Phoenix AZ 85028


Campus activities will look different in many ways, and we will need the cooperation of every member of the Aspen University community to ensure their success. These plans reflect current public health guidance and are subject to change throughout the semester. Aspen University will continue to communicate any changes that may affect campus activities proactively.


General Protocols

  • Students/faculty/staff are required to wear a face cover while in the University’s buildings, wash hands frequently, and use hand sanitizer.
  • Staff/faculty may remove face coverings while working at their desks or in their offices. Where two or more gather, wear a face cover.
  • Face coverings are also required in all campus outdoor spaces (except when eating).
  • If feeling sick, students, faculty, and staff should stay home. This includes fever, cough, or other symptoms.
  • If faculty or staff test positive for COVID-19, they are required to quarantine for 14 days. Additionally, they should report any positive test to HR immediately. The names of all the employees they have been in contact with (within a 6-foot radius) the previous two weeks will be collected so that they can be quarantined as well for 14 days.
  • Students/faculty/staff are required to practice social distancing of 6 feet.


Bachelor of Nursing Pre-licensure

The Bachelor of Nursing Pre-licensure program has activities that do not lend themselves to remote instruction. HESI testing will be available at the 4615 Elwood campus. The university will schedule testing to keep the density in the computer lab to a reduced number. In addition to the general protocols identified above, the following protocols are in place for testing events.

  • If feeling sick, students and staff should stay home. If a student states they are feeling sick, they will be referred to their healthcare provider for clearance to return; doctor’s note required.
  • For testing events, students and proctors are required to wear a face-covering and practice social distancing of 6 feet between computer stations.
  • The university has also implemented increased cleaning protocols, including daily cleaning of classrooms/office spaces with additional cleanings of high-touch surfaces, providing cleaning and sanitizing supplies in all discrete spaces for faculty/students/staff, and reducing attendance by alternating days and activities.



To Our Aspen Community:

As you are aware, the COVID-19 pandemic has altered many of our daily lives. 

Our hearts are with everyone around the world who has been affected by the COVID-19 outbreak, and we are unbelievably appreciative of all who are working hard to keep our communities healthy and safe — many of them Aspen University students, alumni, and faculty. 

As online students, we recognize that you are going through a unique set of challenges. Through these difficult times, it is easy to become overwhelmed by the present events and to be worried about the future. Aspen University is fully prepared to fulfill our commitment of providing you with quality distance education. 

We are here to support you during these uncertain times, and we will work with you to find solutions if issues arise. 

  • We are working with the faculty to be flexible with assignment deadlines, discussion questions, or written assignments as needed. 
  • Faculty have moved labs, simulations, and practicum requirements to a virtual environment as appropriate to the program. 
  • All essential student support staff continue to operate remotely. 

Open and honest communication remains key to successful online learning, and we encourage you to reach out to your Advisor for additional resources and support. 

Under the most challenging circumstances, we all have the opportunity to put some of our best qualities — resilience, wisdom, commitment, and compassion — on display. We will continue to prioritize the health and safety of our students and staff as the situation evolves, and we remain committed to supporting you through your educational journey, no matter what may come.

Thank you for your trust and dedication. We will continue to update you as new information is available.



Proctored Exams

How am I going to take my proctored exam?

Aspen University is implementing virtual proctored exams. Please contact testing@aspen.edu for more information.


What if I need more time on my assignments due to COVID-19?

Students may request a formal two-week extension during Weeks Seven and Eight of class through their student portal: my.aspen.edu. For individual assignment extensions, please contact your instructor directly.


I am not working and can’t afford my monthly payments. What do I do?

Please reach out to Student Finance at 1-800-373-7814 (option #4) or email bursar@aspen.edu, and our Student Finance team will try and help find a solution for you.

Taking a Break

What if I need to take a break from classes due to COVID-19?

Please reach out to your Academic Advisor by calling 1-800-373-7814 (option #2) or email studentservices@aspen.edu. Your Advisor will look at your specific situation and help you come up with a plan. 


Is Aspen still open?

Yes. A majority of our programs are delivered online. We are accepting new inquiries and applications. Courses start every two weeks for most programs. If you are interested in speaking to an Enrollment Advisor, please contact enrollment@aspen.edu or 1-800-373-7814 (option #1).

I was recently accepted. Will my program be disrupted?

Aspen’s programs are primarily online and do not require students to log in on a specific day or time. In addition to flexible scheduling, you will have transparent access to instructors and advisors for support. 

BSN Pre-Licensure

When will the ground campuses reopen?

We will follow the recommendations of state and local authorities. 

How will I complete my clinical requirements?

The Arizona board of nursing has suspended in-person clinical rotations for all nursing schools in Arizona. They are allowing current nursing core students to complete their clinical hours, labs, and seminars virtually.

Can I still tour the campus?

Not at this time; however, you can take a virtual tour for now. We are working on scheduling an online open house. Please contact enrollment@aspen.edu for more information. 


CARES Act Higher Education Emergency Relief Fund
For information regarding Aspen’s participation in the HEERF fund, click here.