To Our Aspen Community:
As you are aware, the COVID-19 pandemic has altered many of our daily lives.
Our hearts are with everyone around the world who has been affected by the COVID-19 outbreak, and we are unbelievably appreciative of all who are working hard to keep our communities healthy and safe — many of them Aspen University students, alumni, and faculty.
As online students, we recognize that you are going through a unique set of challenges. Through these difficult times, it is easy to become overwhelmed by the present events and to be worried about the future. Aspen University is fully prepared to fulfill our commitment of providing you with quality distance education.
We are here to support you during these uncertain times, and we will work with you to find solutions if issues arise.
- We are working with the faculty to be flexible with assignment deadlines, discussion questions, or written assignments as needed.
- Faculty have moved labs, simulations, and practicum requirements to a virtual environment as appropriate to the program.
- All essential student support staff continue to operate remotely.
Open and honest communication remains key to successful online learning, and we encourage you to reach out to your Advisor for additional resources and support.
Under the most challenging circumstances, we all have the opportunity to put some of our best qualities — resilience, wisdom, commitment, and compassion — on display. We will continue to prioritize the health and safety of our students and staff as the situation evolves, and we remain committed to supporting you through your educational journey, no matter what may come.
Thank you for your trust and dedication. We will continue to update you as new information is available.
How am I going to take my proctored exam?
Aspen University is implementing virtual proctored exams. Please contact email@example.com for more information.
What if I need more time on my assignments due to COVID-19?
Students may request a formal two-week extension during Weeks Seven and Eight of class through their student portal: my.aspen.edu. For individual assignment extensions, please contact your instructor directly.
I am not working and can’t afford my monthly payments. What do I do?
Please reach out to Student Finance at 1-800-373-7814 (option #4) or email firstname.lastname@example.org, and our Student Finance team will try and help find a solution for you.
Taking a Break
What if I need to take a break from classes due to COVID-19?
Please reach out to your Academic Advisor by calling 1-800-373-7814 (option #2) or email email@example.com. Your Advisor will look at your specific situation and help you come up with a plan.
Is Aspen still open?
Yes. A majority of our programs are delivered online. We are accepting new inquiries and applications. Courses start every two weeks for most programs. If you are interested in speaking to an Enrollment Advisor, please contact firstname.lastname@example.org or 1-800-373-7814 (option #1).
I was recently accepted. Will my program be disrupted?
Aspen’s programs are primarily online and do not require students to log in on a specific day or time. In addition to flexible scheduling, you will have transparent access to instructors and advisors for support.
When will the ground campuses reopen?
We will follow the recommendations of state and local authorities.
How will I complete my clinical requirements?
The Arizona board of nursing has suspended in-person clinical rotations for all nursing schools in Arizona. They are allowing current nursing core students to complete their clinical hours, labs, and seminars virtually.
Can I still tour the campus?
CARES Act Higher Education Emergency Relief Fund
For information regarding Aspen’s participation in the HEERF fund, click here.