university policies and regulations

Students and faculty are bound by the standards and regulations described here

• code of conduct

• Aspen students are members of an academic community founded upon principles of integrity and mutual respect. Students are expected to abide by these principles in their interactions with other students, as well as with the faculty and staff of Aspen. Aspen students agree to treat the opinions of others with respect. Derisive comments on the work or opinions of others will not be tolerated in online discussions or other interactive forums. Communications with students or faculty containing threats and discriminatory statements regarding another student's race, nationality, gender, ethnicity, religion, or sexual orientation will not be tolerated. Work submitted for evaluation is assumed that of the student. Evidence of plagiarism, cheating, or the submission of false or misleading information during the admissions period or while a student of Aspen University, including information about the student's prior academic background, is grounds for dismissal.

• credit and grades

• All Graduate level students must earn an overall GPA of 3.0 out of a 4.0 scale in order to graduate. All Undergraduate level students must earn an overall GPA of 2.0 or higher in order to graduate. Students who fall below the overall GPA requirements will be placed on academic probation. Failure to bring the overall GPA to a passing standard within one year will result in dismissal from the program. Individual courses are graded according to the grading rubric provided in the “Getting Started” section of the course.

  Grades are as follows:

  UNDERGRADUATE PROGRAMS:
  95-100% = A; 90-94% = A-; 85-89% = B; 80-84% = B-; 75-79% = C; 70-74% = C-; 69% or lower = I (Incomplete) or U (Unsatisfactory). P is equivalent to a grade of C or better.

  GRADUATE PROGRAMS:
  95-100% = A; 90-94% = A-; 85-89% = B; 80-84% = B-; 79% or lower = I (Incomplete) or U (Unsatisfactory). P is equivalent to a grade of B or better.

• retake policy

• Students receiving a "U" (failing grade) will be required to reenroll and pay the applicable Retake Fee in order to retake the course. If a previously failed course is passed on the second try, the passing grade will be factored into the GPA, and the unsatisfactory grade will be replaced with an “I”, which does not impact GPA. Students will be permitted to retake a course once. If a course is failed twice, the grade of "U" for the second failure will remain on the transcript and will be factored into the overall GPA. If a course is a core course in the program and is failed twice, then the student will not be eligible to graduate from the degree program. If a course is an elective course in the program and is failed twice, then the student may be able to take another elective course in its place and may still be eligible to graduate from the degree program as long as they remain in good academic standing and achieve the required GPA.

  A student may also petition the University to retake a course for which he/she has received a passing grade. Students must wait at least six months from the date of completion to retake a course, and will be required to pay the full course-by-course tuition price. Students may retake the same course only once, and the grade received on the final enrollment will be the grade awarded for the course, even if it is lower than the grade originally obtained. If the grade received is higher on the second enrollment, the first grade will be reflected as an “I” and the new grade will be factored into the GPA. Undergraduate students may petition the University to retake four courses throughout the program. Graduate and Doctorate students may petition the University to retake two courses throughout the program. Upon submission of the petition, the University will determine what, if any, supporting documents are needed for approval.

• credit by examination

• Students who believe that they have already mastered the content of an Aspen University course may document their mastery by means of a proficiency exam which may be taken for credits that may be transferred into Aspen University degree or certificate programs.

  To earn credit by exam:

  • Identify the course within the degree or certificate program
  • Enroll online, selecting "Credit by Exam" as the method of study
  • Students must pay the normal tuition cost
  • Acquire the textbook required for the course. These books can be purchased through any source the student chooses.

  After your enrollment is received, you will be sent instructions from the Registrar on how to proceed. Once the exam is graded, the student will be awarded either a passing grade "P" or an unsatisfactory grade "U." A passing grade will justify the credit being awarded for the course chosen. Students eligible to test out of a course must pass the examination on the first try. No re-takes are allowed on credit-by-exams. A failed credit-by-exam will require the student to take the course and complete all course work associated with it.

  NOTE: Academic credit awarded for courses taken by examination and/or portfolio credit may in no case exceed 25% of the credits required to earn the degree. The MSN and all doctorate programs are excluded from taking courses as Credit-by-exam.

• proctored exams

• The BA degrees require three proctored exams. The Master degrees require two exams; MSN and Doctorate programs have a comprehensive exam at the end.

  The MSN and Ed.D exams are not the same as the other programs in the number of questions needed to be answered.

  Mid-program and end-program examinations are only permitted one re-take opportunity in the case of a failing grade in the first attempt. These exams cover material from every course in the program that the student has taken.

• participation

• Since Aspen University students learn online, attendance is not recorded as it might be in a campus-based institution. The equivalent term for Aspen University is participation. Students must progress through each course at a steady pace to ensure course completion within the eight to ten week period. This can be achieved by submitting assignments regularly (by module) for review and feedback by the instructor, as suggested in the study guide. In order to get the most value from faculty feedback, online independent students may not submit the assignments for more than two modules at once.

  Every online course contains a course discussion. Participation in the course discussion is a weekly requirement as specified by the course instructor. Participation comprises 100 points of the final grade for the course and points are awarded by the professor based on the student’s level of participation throughout the term of the course. Failure to participate in a continuous and substantive manner will result in points being deducted from your final grade. Active participation will enable students to gain faculty insights into course topics, and gain significant benefits through professional, peer-to-peer interaction. Additional details are provided in the “Getting Started” section of the course.

• continuous enrollment

• In order to receive a degree, Aspen University students must complete all coursework within 10 years (Doctoral Degree), 5 years (Master’s Degree), or 7 years (Undergraduate Degree) from the date of enrollment in their first course. To achieve this, Aspen has established a continuous enrollment policy, which states that if a student does not complete a minimum of 1 course per 12 months he or she will be dropped from the program. If a student is dropped they will be required to reapply, pay the application fee and submit all applicable admission documents before being allowed to return to the program.

  Aspen University’s equivalent to “full time” is that a student must be enrolled in or have successfully completed four courses per calendar year.

  NOTE: Students receiving Federal student Aid must conform to a more stringent academic progress policy. Please contact the Financial Aid Administrator for details. Nursing students who apply for both the RN-MSN Bridge Program as well as the MSN Program have 7 years to complete their degree.

• leave of absence

• Students who require an extended period away from their studies may request a Leave of Absence, which will allow students to take up to a year off from their studies and still remain in their program. In order to request a Leave of Absence, students must submit a letter of explanation and additional supporting documentation approved by the University. The letter from the student should include both an explanation of the circumstances as well as a statement detailing why he or she will ultimately be successful in continuing their program in the future. A Leave of Absence may be requested up to two times during a student’s program and are approved at the discretion of the University to the Registrar, at registrar@aspen.edu. Students must enroll in their first course within 30 days of return. Upon return, students must successfully complete their first course or may be removed from the program. NOTE: Students who request a Leave of Absence while currently enrolled in a course will be required to withdraw from their course and pay the applicable administrative fee. Please see our Enrollment State Date end Withdrawal Policy for further information.

• course completion and extension policy

• Each course must be completed in 8-weeks (Online Interactive courses), 10 weeks (Online Independent courses), or the allotted time as outlined in the “Getting Started” section of the course for courses that do not follow this normal schedule (such as the Capstone Course or Clinical Practicum courses). Failure to complete a course within the allotted time frame will result in a grade of "I" (Incomplete) being keyed on the scheduled last day of course. If an "I" is keyed the student will be allowed to submit the outstanding modules for the next 2 weeks following, but the final grade will be dropped one letter grade.

  Students may request a two week extension, so long as the request form is submitted and approved at least a week before the scheduled end date of the course. If an extension is requested after the deadline it will not be approved and the student must submit all modules by the end of the scheduled last day of course or receive the Incomplete. Students will be limited to one extension per course and three extensions per calendar year.

  To request an extension, please complete the Extension Request Form and submit it to our Registrar at registrar@aspen.edu."

• program catalog

• Students are responsible for fulfilling the requirements outlined in the catalog under which they enrolled. Students may petition to follow the requirements of future catalogs. To petition to fall under guidelines for more recent catalogs, please email the Registrar, at registrar@aspen.edu.

• curriculum changes

• In order to ensure that a progressive and challenging curriculum is provided to students, Aspen University reserves the right to change graduation requirements and to revise, add or delete courses as deemed necessary.

• probation and dismissal

• In some cases, an assessment committee will be formed to determine if a probation period or dismissal from the program may be appropriate. If a probation period is recommended, the committee will develop a specific plan with guidelines for activities to improve the student’s academic progress. If these measures fail to result in academic improvement, the college administration will dismiss the student from the degree program. Dismissal decisions may be appealed through the appeal process.

• appeal process

• A student who is dismissed from any of Aspen’s programs may appeal for reinstatement by submitting a written appeal. The appeal must contain verifiable documentation of mitigating circumstances that contributed to poor academic performance and must be submitted at least one month prior to the desired start date. If the appeal is accepted, the student may enroll in the next available term or begin an online independent study course. Students will remain on academic probation until successful completion of the first course taken upon re-admission.

• grievance policy

• The Aspen University Grievance Policy is designed to provide a formal procedure to address issues requiring resolution and to promote honesty and respect inherent in and essential to the educational process and work environment of its students and faculty. This policy is applicable to all students, administration and faculty of Aspen University.

  A grievance on the part of a student, staff or faculty may arise out of a decision or action taken by a faculty or staff member in the course of his or her official duty which either in violation of policies or procedures or constitutes arbitrary, capricious or unequal application of written campus policies or procedures.

  Aspen University believes that there should not be any problem that cannot be resolved through close cooperation between students, faculty, and staff administrators. Fundamental to the process is the principle that all parties have made a good-faith effort to resolve the grievance prior to initiating this process. Every attempt needs to be made to ensure that the party has sought resolution of the grievance at the appropriate levels (for example with a student's instructor, program Dean, Student Services Department, Academic Support Department, or the President of the University). Following are the steps recommended to resolve grievances, problems, complaints, etc.

  Step 1: The student is encouraged to resolve the problem informally with the faculty or staff member involved.

  Step 2: If Step 1 does not resolve the problem, the student is encouraged to communicate informally with the faculty or staff member's supervisor.

  Step 3: If Step 2 does not resolve the problem, the student should submit a written letter to the Student Services Department, explaining the situation; any supporting documentation must be attached to the letter. This letter must be submitted within one month of the grievable action. The student has the right to forego the first two steps of this process and submit a letter of grievance directly to the Student Services Department.

  Step 4: After reviewing the grievance, the Student Services Department shall attempt to resolve the situation directly to the mutual satisfaction of all parties.

  Step 5: If such resolution is unsuccessful, the Aspen Grievance Committee shall conduct a hearing and render a decision. The Committee shall review the grievance and render a decision in writing no later than 30 days after the letter is submitted.

  Step 6: The student may appeal, in writing, any decision of the Grievance Committee to the President of Aspen University. An appeal may also be made to the President in cases of probation, suspension, expulsion, and/or other disciplinary action. The President's decision shall be in writing, and it shall be final.

  NOTE: Faculty may follow these same steps to file a grievance, with the exception of steps 3 and 4. Faculty grievances at this stage will go through the Academic Support Department for resolution.

  Students who are or were students of Aspen University and who believe that the school, or anyone representing the school, has acted unlawfully, have the right to file a complaint with the accrediting commission, Distance Education Training Council (DETC), 1601 18th Street, NW, Washington, D.C. 20009.

• honesty and privacy in records

• Aspen University depends on the accuracy of the records submitted by its students. False information on an application, an act to intentionally mislead or misinform a faculty member or administrator, or submission of work written or produced by another as his or her own will be grounds for dismissal.

• disclosure of student information

• Aspen University has designated the following items of your student record as public information. Such information may be disclosed by Aspen University at its discretion:

  • Name
  • Field of Study
  • Degree Program
  • Degrees Awarded
  • Entry Date
  • Dates of Attendance
  • Previous Institutions Attended

  Currently enrolled students may withhold disclosure of any of the above named items. To withhold disclosure, students must submit a request in writing within 30 days of enrollment to:
  Registrar
  Aspen University
  720 South Colorado Blvd., Suite 1150N
  Denver, CO 80246

• retention of records

• All records of students’ academic achievement at Aspen University are retained indefinitely at the University Registrar’s office.

• privacy of records

• The Family Educational Rights and Privacy Act (FERPA) of 1974 was designed to protect the privacy of educational records, to establish the rights of students to inspect and review their educational records, and to provide guidelines for the correction of inaccurate or misleading information through informal and formal hearings. Students may inspect their own records pertaining to admissions, academic standing, and financial information.

  Students also have the right to file complaints with the FERPA office concerning the alleged failure of any institution to comply with the Act. A copy of the Act may be found in the Registrar’s office at Aspen University. Individual copies will be issued upon request.

• equal opportunity

• Aspen University is open to all qualified applicants regardless of race, creed, sex, color, religion, national origin, sexual orientation, or disability.

• terms of use

• Aspen University provides the Aspen Classroom Learning Platform for your educational and informational purposes. Your access to and use of our Learning Platform, including registration and/or access to Aspen University courses, is subject to the following terms and conditions and all applicable laws. By accessing the Learning Platform, you agree to these Terms and Conditions of Use.

• conduct

• You agree to access and use the Site only for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, statutes, rules and regulations pertaining to your use of the Site, including any Aspen classroom or Aspen interactive or collaborative areas. By accessing the Site, you agree that you will not: (i) use the Site to commit a criminal offense or to encourage conduct that would constitute a criminal offense or give rise to a civil liability, or otherwise violate any local, state, federal or international law or regulation, including, but not limited to, export control laws and regulations; (ii) post or transmit any unlawful, threatening, libelous, harassing, defamatory, vulgar, obscene, pornographic, profane, or otherwise objectionable content or content that is either prohibited by law or pursuant to these Terms and Conditions of Use; (iii) use the Site to impersonate Aspen personnel or other parties or entities; (iv) use the Site to cause the distribution of any content that contains a software virus, worm, time bomb, "Trojan horse" or any other computer code, files or programs that may alter, damage or interrupt the functionality of the Site or the hardware, software, programs or content of any other person, entity or organization, whether or not such other person, entity or organization uses the Site or is a direct target of your actions; (v) upload, post, e-mail or otherwise transmit any materials that you do not have a right to transmit under any law or under a contractual or fiduciary relationship (e.g., inside information, proprietary and confidential information learned or disclosed as part of an employment relationship or under a non-disclosure agreement); (vi) alter, damage or delete any content or other communications that are not your own; (vii) disrupt the normal flow of communication in any Aspen classroom or Aspen interactive or collaborative areas; (viii) claim a relationship with or to speak for any business, association, institution or other organization for which you are not authorized to claim such a relationship or speak; (ix) post or transmit any advertising, promotional materials, or other forms of solicitation to other users; (x) post any material that infringes or violates the intellectual property rights of another; or (xi) collect or store personal information about other users.

• privacy

• Your privacy and the privacy of others are important to us. We believe that a vibrant learning community depends on maintaining a trusted user environment. As such, Aspen is committed to providing a clear and specific description of its policies to protect the privacy of its users. Any material changes to our policy will be reflected on this page. As part of the Application and Enrollment process Aspen University collects personal information that is provided by you when going through these processes. This information includes, but may not be limited to your name, address, email address, phone numbers, place of employment and education history. You can browse our Site without providing this information, but you will need to provide your information when applying to a program or enrolling in a course.

• when and with whom we share your personal information

• We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information only with our agents, representatives, service providers, and faculty for limited purposes, including the processing of your application and enrollments and verifying your information for the application process.

• termination

• Aspen, in its sole discretion, may terminate or suspend your access to and use of the Site without notice and for any reason. Aspen may discontinue operating the Site and terminate these Terms and Conditions of Use without notice at any time for any reason in its sole discretion.

• links

• Some links on the Site and in Aspen's courses lead to sites posted by independent site owners. Aspen does not review independent sites or control their content, but merely provide these links to users for their convenience. These links are not an endorsement of products, services or information provided by such sites. Aspen is not responsible for the accuracy, operation, quality or reliability of these sites or any products and services offered thereon. In no event shall Aspen be liable to any person or entity, either directly or indirectly, with respect to any materials from third parties accessed through the Site. You assume total responsibility and risk for your use of any third-party web site and the Internet in general. Aspen disclaims any and all responsibility for content contained in any third-party materials provided through links from the Site. Further, the inclusion of these links to other sites does not imply that the other sites have given permission for inclusion of these links, or that there is any relationship between Aspen and the linked sites. Nor do the owners of the linked sites endorse any of our courses or Aspen University. Aspen is an independent operating company and references to other companies do not imply any partnership, joint venture or other legal connection where Aspen would be responsible for the actions of their respective owners or operators.

• opinions of experts, faculty and other students

• Our courses and this Site include discussions, conversations or chats initiated or joined by Aspen University faculty members, other Aspen University staff or other students (collectively, "Opinions"). As such, these Opinions are those of the individual expressing them, and are not the Opinions or beliefs of Aspen University. No representation is made that any such Opinions are accurate or complete. Aspen University and its affiliates will not be responsible or liable for claims relating to the Opinions, and neither Aspen University nor its affiliates make any express or implied representations or warranties as to the accuracy or completeness of the Opinions, or for statements or errors contained therein or omissions from them.

• policy on spamming

• You specifically agree that you will not utilize e-mail addresses obtained through using Aspen's services or equipment to transmit the same or substantially similar unsolicited messages to 10 or more recipients in a single day unless such messages specifically pertain to coursework and is communication to your teacher, faculty members or other students.

• login numbers and passwords

• You are responsible for maintaining the confidentiality of all your login identification name/numbers, passwords and similar information. You must immediately notify Aspen of any unauthorized use of your registration name/number, password or similar information.

• use of content and copyrights

• Aspen has the right to monitor the content that you provide by means of the Site, but shall not be obligated to do so. The contents of the Site and Aspen University courses are protected by copyright as individual works, collective work and/or compilations, pursuant to United States and foreign copyright laws. You agree to abide by all copyright notices and other restrictions contained in the Site and in the course materials. Access to, and use of, the Site is solely for your personal, non-commercial use. You may copy and download content from the Site solely for your personal, educational and non-commercial use.

  Accessing, using, displaying, performing, distributing, copying or downloading content from the Site for other than personal, educational and non-commercial use is expressly prohibited without prior written consent of Aspen or the individual copyright owner identified in any copyright notice.

• indemnification

• By accessing the Site, you agree to defend, indemnify, and hold harmless Aspen, its and their officers, directors, shareholders, employees, affiliates and agents ("Indemnified Parties") from and against any and all liabilities and costs (including, without limitation, reasonable attorneys' fees and costs) incurred by the Indemnified Parties in connection with any claim arising from any breach by you of these Terms and Conditions of Use. You further agree to cooperate as fully as may be reasonably required in the defense of any such claim. Aspen reserves the right to assume, at its own expense, the exclusive defense and control of any matter otherwise subject to indemnification by you and you shall not in any event settle any matter without the written consent of Aspen.

• disclaimer of warranty

• YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SITE, INCLUDING ANY ASPEN CLASSROOM OR ASPEN INTERACTIVE OR COLLABORATIVE AREAS, IS AT YOUR OWN RISK. NEITHER ASPEN NOR ANY OF ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, AFFILIATES OR AGENTS WARRANTS THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE. THE CONTENT AND FUNCTION OF THE SITE ARE PROVIDED "AS IS," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, QUIET ENJOYMENT, AND ABSENCE OF VIRUSES AND DAMAGING OR DISABLING CODE. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, ASPEN SHALL NOT BE LIABLE FOR ANY INTERRUPTION OF OR ERROR IN PROVIDING SERVICES UNDER ANY CIRCUMSTANCES OR ANY VIRUSES OR DAMAGING CODE TRANSMITTED IN CONNECTION WITH THE SITE OR ANY ASPEN COURSES, INCLUDING, BUT NOT LIMITED TO, ASPEN'S NEGLIGENCE OR THE NEGLIGENCE OF ANY OF ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, AFFILIATES OR AGENTS. YOU ACKNOWLEDGE THAT DUE TO THE NATURE OF THE INTERNET, THE SITE MAY NOT BE ACCESSIBLE AT ALL TIMES AND THAT INFORMATION TRANSMITTED OVER THE INTERNET MAY BE SUBJECT TO THIRD PARTY INTERCEPTION AND MODIFICATION. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES, IN SUCH STATES THE PRECEDING EXCLUSIONS AND LIMITATIONS SHALL APPLY TO THE GREATEST EXTENT PERMITTED.

• limitation of liability

• IN NO EVENT WILL ASPEN UNIVERSITY OR ANY OF ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, AFFILIATES OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES (EVEN IF ASPEN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING OUT OF YOUR USE OF OR INABILITY TO USE THE SITE, INCLUDING WITHOUT LIMITATION, LOSS OF REVENUE OR ANTICIPATED PROFITS, LOSS OF GOODWILL, LOST BUSINESS, LOST DATA, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER DAMAGES OR LOSSES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES ASPEN UNIVERSITY'S LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED.

• modification of these terms and conditions of use

• Aspen University maintains the right to modify these Terms and Conditions of Use at any time and may do so by posting notice of such modifications on this page. Any modification is effective immediately upon posting the modification on the relevant Site. Your continued use of the Site following the posting of any modification signifies your acceptance of such modification and your willingness to be bound by the Terms and Conditions of Use as modified. Thus, you will be bound by such revisions and should periodically visit this page to review the current Terms and Conditions of Use.

• general

• By using the Site, you agree to these Terms and Conditions of Use. In any action to enforce these Terms and Conditions of Use, the prevailing party will be entitled to costs and reasonable attorney fees. In the event that any provisions of these Terms and Conditions of Use are held to be unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary so that these Terms and Conditions of Use shall otherwise remain in full force and effect. These Terms and Conditions of Use, together with the agreements entered into in connection with taking a course, constitute the entire understanding between the parties pertaining to use of the Site, and any prior written or oral agreements between the parties are expressly canceled.

  If you have any questions about these Terms and Conditions of Use, the practices of the Site, or your dealings with the Site, please contact:

  Student Services
  studentservice@aspen.edu
  c/o Aspen University
  720 South Colorado Blvd., Suite 1150N
  Denver, Colorado 80246

• enrollment start date change and withdrawal policy

• Under some circumstances, a student may find it necessary to adjust the start date of their course. We allow students to request a change in their start date prior to that date without incurring a fee. A change in start date requested on the start date or up to midnight on the 7th day after the start date will be subject to applicable fees. No change is allowed after the 7th day following the start date of a course. A student may request a change of start date via email.

  If a student does not feel that he or she will be able to complete the required course work within the allotted time for any reason, the student may petition the Registrar to withdraw from the class. To do this a student must send an email, including the course number, to the Office of the Registrar at registrar@aspen.edu This e-mail address is being protected from spambots. You need JavaScript enabled to view it requesting the withdrawal and pay the applicable Administration Fee. The request must be made before the student's scheduled end date for that class. To view all scheduled end dates please visit the Academic Calendar. All withdrawals will show up on the student's transcript as a "W" but will not be factored into the student's overall GPA. NOTE: When withdrawing from a course or program the student is subject to the applicable policies.